Shipping policy

Last updated: June 29, 2026

DELIVERY AREAS
We deliver across India. Enter your pincode during checkout to confirm delivery availability in your area.

PROCESSING TIME
Orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

DELIVERY TIMEFRAMES

  • Metro cities (Mumbai, Delhi, Bangalore, Chennai, Hyderabad): 2–4 business days
  • Tier 2 cities: 3–5 business days
  • Remote and rural areas: 5–7 business days

Delivery times are estimates and may vary based on courier partner and location.

SHIPPING CHARGES

  • Free shipping on all orders above ₹1,499
  • Flat shipping fee of ₹95 for orders below ₹1,499
  • Remote area surcharge may apply for certain pincodes

ORDER TRACKING
Once your order is shipped, you will receive a tracking link via email at shop@radestreet.com. You can use the tracking number provided to track your shipment directly on the courier partner's website.

MYSTERY BOX SHIPPING
All mystery boxes are carefully packed to ensure items arrive in perfect condition. Each box is sealed before dispatch — contents will not be visible until opened by the customer.

FAILED DELIVERIES

  • If delivery fails due to customer unavailability, the courier will attempt redelivery
  • If delivery fails due to an incorrect address provided by the customer, re-shipping charges will apply
  • No refunds will be issued for failed deliveries due to incorrect address or repeated unavailability

DAMAGED IN TRANSIT
If your order arrives damaged, please take photos immediately and contact us within 48 hours of delivery at shop@radestreet.com or +91 99406 61014. We will arrange a replacement or refund based on the situation.

PUBLIC HOLIDAYS
Orders will not be dispatched on national public holidays. Processing will resume on the next business day.

CONTACT FOR SHIPPING ISSUES
Email: shop@radestreet.com
Phone: +91 99406 61014
Address: Rasbro Clothing Private Limited, 305 Bharathi Salai Royapettah, Chennai, Tamil Nadu — 600014

Rade Street is a brand owned and operated by Rasbro Clothing Private Limited, registered in Chennai, Tamil Nadu, India. (PAN: AAJCR6969F)